I had recently written loads of praise about how Avira has been treating me well for so long, so when last week the Automatic update stopped working i was actually upset. The updater simply gave a message "Internet Connection Failed" and closed itself. So i googled all that i could and finally came up with the problem and the solution.
It seems that the DNS records of avira.com, and the update servers, are being redirected to resalehost.networksolutions.com for some reason i do not know, in case u wish to know whats the case at ur end, u can run the following at your command prompt:
"tracert dl1.avgate.net"
It seems that the DNS records are finally returning 127.0.0.1 at the end. Hence we are unable to access the site and the connection with the servers could not be made.
Anyways the bottom line is that the solution was an entry into the HOSTS file for the update servers.
In order to open the HOSTS file, Goto Start>Run and type drivers, then goto etc, open the file hosts using notepad.
Add the following entry to the end of the hosts file(these are the IPs of the update servers)
62.146.66.181 dl1.avgate.net
62.146.66.182 dl2.avgate.net
62.146.66.183 dl3.avgate.net
62.146.66.184 dl4.avgate.net
80.190.143.235 dl5.avgate.net
80.190.143.236 dl6.avgate.net
save the file and u are done.
In case, in future u are faced with problems with the update, because of the entry, all u will need to do is delete the entry from the file. Enjoy Avira.
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